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Ticketing (EE 4+)

Posted: July 7, 2021 at 4:37 am

Viewing 7 reply threads


tingsuz

July 7, 2021 at 4:37 am

after payment is confirmed, I would like to automatically email custom event tickets with QR codes to attendees. how to do that?? is there any
documentation link??


Tony

  • Support Staff

July 7, 2021 at 5:22 am

Hi there,

For that you’ll need to install the EE4 Ticketing Add-on:

https://eventespresso.com/product/eea-ticketing/

Download that from your account page and install it via Dashboard -> Plugins -> Add new -> Upload plugin.

There is a link to the documentation on the above page but I’ll include it here:

https://eventespresso.com/wiki/ee4-printable-tickets-add-on/


tingsuz

July 9, 2021 at 9:22 am

when I am installing this plugin, I see several, warnings! how to solve it??

Warning: Creating default object from empty value in /home/customer/www/shine-onstage.com/public_html/wp-content/plugins/event-espresso-core-reg/core/third_party_libs/pue/pue-client.php on line 1776

Warning: Cannot modify header information – headers already sent by (output started at /home/customer/www/shine-onstage.com/public_html/wp-content/plugins/event-espresso-core-reg/core/third_party_libs/pue/pue-client.php:1776) in /home/customer/www/shine-onstage.com/public_html/wp-includes/functions.php on line 6362

Warning: Creating default object from empty value in /home/customer/www/shine-onstage.com/public_html/wp-content/plugins/event-espresso-core-reg/core/third_party_libs/pue/pue-client.php on line 1776

Warning: Cannot modify header information – headers already sent by (output started at /home/customer/www/shine-onstage.com/public_html/wp-content/plugins/event-espresso-core-reg/core/third_party_libs/pue/pue-client.php:1776) in /home/customer/www/shine-onstage.com/public_html/wp-admin/includes/misc.php on line 13


tingsuz

July 10, 2021 at 11:08 am

the main problem was the system unable to send ( ticket notice ) after approved registration. It shows this error, see the attachment
ticket notice


tingsuz

July 10, 2021 at 11:10 am

click here to see the error


Tony

  • Support Staff

July 13, 2021 at 7:51 am

The warnings you posted are from Event Espresso checking for updates, I’ll create a ticket to investigate them further but they won’t be causing the error with the ticket notice.

Is the Ticket Notice message type active in the Default Message Templates list?

Can you go to Event Espresso -> Messages -> Default Message Templates.

Find ‘Ticket Notice’ in the list there and post a screenshot of what you see, please?

https://eventespresso.com/wiki/troubleshooting-checklist/#screenshots


tingsuz

July 13, 2021 at 10:45 am

Ticket Notice message type already activated, see the attachment!

https://shine-onstage.com/wp-content/uploads/2021/07/ticket-notice-default-template.png


Tony

  • Support Staff

July 15, 2021 at 6:44 am

Strange, I spent some time digging into this and so far I can’t reproduce.

Can I take a quick look in the admin to see if anything stands out there?

If so you can send temp login details using this form:

https://eventespresso.com/send-login-details/

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