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ttiemann
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February 25, 2013 at 12:51 pm
I have the latest versions of EE and ticket add-on. I wanted to customize layout a bit and followed the instructions of copying “template” folder into “wp-content/uploads/espresso/tickets”. I made my customization and nothing worked.
I reviewed the instructions a bunch of times but it still would not see the customized template I made. So I ended up just modifying the original index.php in the ticket template folder file within the plugins folder.
I know that any new updates will override my file but I could not get it to work the proper way. Is it possible you could review your instructions and make sure they are correct? I would prefer to have an override if possible.
I have customizations within the “wp-content/uploads/espresso/” already that work fine but for some reason the “tickets” folder is not recognized.
Also I played with permissions on tickets folder thinking that may have been an issue but again nothing worked.
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Dean
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February 26, 2013 at 2:45 am
Hi,
Did you follow the PDF guide in the Ticketing addon directory? If so, my apologies, there is a typo in there that can confuse people. It is due to be removed from the addon altogether.
Check this guide – https://eventespresso.com/wiki/how-to-create-a-custom-ticket
The correct directory structure is wp-content/uploads/espresso/tickets/templates/ and it needs to have a blank index.php file in there, which is why the guide advises to copy the entire templates directory from the add on to the tickets directory
I also just updated it a bit to make it clearer about the directory structure.
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