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sampurn
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August 2, 2014 at 12:14 am
Hi,
When someone tries to select the required number of tickets on my site and then proceeds to register themselves, they are getting the following error:
An error has occurred:?We’re sorry but your request failed to pass a security check.?Please click the back button on your browser and try again.?TCKSLC-DTCKSLC-PROTICSEL-299
Can someone please help me with a reason and subsequent solution?
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sampurn
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August 2, 2014 at 11:01 pm
Hi, I am still waiting to hear from the support team. Can someone please help me out here?
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Tony
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August 4, 2014 at 5:05 am
Hi Sampurn,
We’re sorry but your request failed to pass a security check.?
Would normally be caused by caching. Are you running any caching plugins on the site? If so you’ll need to set EE4 critical pages to the do not cache list:
https://eventespresso.com/wiki/setup-nocache-exclusion-rules-event-espresso/
I also ran a test registration on your site without issue, are you still experiencing issues? If so is this only happening on a specific event?
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