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ferdiedm
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April 23, 2018 at 7:47 pm
I am using EE4 everything license and I have my ticket add on installed already. The ticket notice email cannot be sent automatically to attendees. Here it is https://prntscr.com/j99ks0
I am using manual payment and attendees status were approved already. I have read documentation about ticket notice and it’s being said that ticket notice will be sent if it triggered by approval status. Please help
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Tony
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April 24, 2018 at 3:09 am
Hi there,
I am using manual payment and attendees status were approved already.
The message queue shows your attendees have a status of ‘Pending payment’ – http://take.ms/71aNr
So are you not setting the registration status to ‘Approved’ when the payment is applied? The ticket notice is only triggered when a registration is set to Approved, any other status will not trigger the message.
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