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Ticket message not working

Posted: May 7, 2015 at 8:07 am

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Sala Hiroshima

May 7, 2015 at 8:07 am

Hi there!

Some of the new registrants for an event, after they have paid the fee via PayPal (the paying method we have active in our website) don’t receive the email with the tickets link to print. They call us to the office and we have to resend the ticket message manually to them. Any ideas on how to solve this problem?

Thanks in advanced!


Tony

  • Support Staff

    •

May 7, 2015 at 12:04 pm

Hi Sala,

Can you check one of these registration and tell me the registration status and also the transaction status please?
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Updated by Tony 9 years, 6 months ago ago

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