Posted: July 2, 2013 at 1:31 pm
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I can’t see the name of the event in my Authorize.net account anywhere, even with your latest version. THIS IS AN ENORMOUS HASSLE. If you’re having multiple events, it makes it really difficult to discern what payment is for what event. Is there something I need to do in my Authorize.net account to make this information show up with each payment? I saw another post about this a long time ago, where you said “upgrade” and it would fix it, but that does not work. This is extremely, extremely annoying. Any help is very much appreciated. thank you!
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Hi David, When you are viewing the reports screen in your Authorize.net account you can click on the Trans ID (in the first column) which will bring up the transaction detail. Then, under Order Information there is a link to “Show Itemized Order Information”. When you click that it will display Itemized Order Information just below and include the name of the event. |
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THANK YOU! I appreciate it. The info does come through using this process, so thanks for figuring that part out for us. Do you know if there’s a way to include that info in the email that we receive from Authorize when a payment goes through? This is helpful, but if we could get it in that email, that would help alot. I appreciate your help. Thank you. |
Are you using Authroize.net AIM or SIM? This discussion is also going on here: https://eventespresso.com/topic/authorize-net-order-description-missing/ |
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Garth, we are using Authorize.ent AIM and Event Espresso – 3.1.33 https://eventespresso.com/topic/authorize-net-order-description-missing/ you could try adding something like this to aim_vars.php: |
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You’ll want to add this at line 48 of aim_ipn.php: $transaction->description = $event_name; |
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We’re using AIM too. I’ll add that code. THANK YOU! I appreciate your help. |
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Closing this thread, exact same issue on another thread, please post replies there, thanks. https://eventespresso.com/topic/authorize-net-order-description-missing/ |
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