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The name of the event is not sent to Authorize.net

Posted: July 2, 2013 at 1:31 pm


David Lampe

July 2, 2013 at 1:31 pm

I can’t see the name of the event in my Authorize.net account anywhere, even with your latest version. THIS IS AN ENORMOUS HASSLE. If you’re having multiple events, it makes it really difficult to discern what payment is for what event. Is there something I need to do in my Authorize.net account to make this information show up with each payment? I saw another post about this a long time ago, where you said “upgrade” and it would fix it, but that does not work. This is extremely, extremely annoying. Any help is very much appreciated.

thank you!

  • This topic was modified 6 years, 5 months ago by  David Lampe.


Josh

  • Support Staff

July 3, 2013 at 8:08 am

Hi David,

When you are viewing the reports screen in your Authorize.net account you can click on the Trans ID (in the first column) which will bring up the transaction detail. Then, under Order Information there is a link to “Show Itemized Order Information”. When you click that it will display Itemized Order Information just below and include the name of the event.


David Lampe

July 3, 2013 at 10:05 am

THANK YOU! I appreciate it. The info does come through using this process, so thanks for figuring that part out for us. Do you know if there’s a way to include that info in the email that we receive from Authorize when a payment goes through? This is helpful, but if we could get it in that email, that would help alot. I appreciate your help. Thank you.


Garth

  • Support Staff

July 3, 2013 at 4:24 pm

Are you using Authroize.net AIM or SIM?

This discussion is also going on here: http://eventespresso.com/topic/authorize-net-order-description-missing/


Jeff

July 3, 2013 at 4:35 pm

Garth, we are using Authorize.ent AIM and Event Espresso – 3.1.33

http://eventespresso.com/topic/authorize-net-order-description-missing/
I followed this thread above, I am not a programmer but is this the answer and fix I can send to my programmer to get the event name passed into the Description field in the emailed receipt?

you could try adding something like this to aim_vars.php:
1 <input name=”x_Description” type=”hidden” value=”<?php echo stripslashes_deep($event_name); ?>” />
around line 85


Sidney Harrell

July 3, 2013 at 8:04 pm

You’ll want to add this at line 48 of aim_ipn.php:

$transaction->description = $event_name;


David Lampe

July 5, 2013 at 9:41 am

We’re using AIM too. I’ll add that code. THANK YOU! I appreciate your help.


Dean

July 8, 2013 at 12:16 am

Closing this thread, exact same issue on another thread, please post replies there, thanks.

http://eventespresso.com/topic/authorize-net-order-description-missing/

The support post ‘The name of the event is not sent to Authorize.net’ is closed to new replies.

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Updated by  Dean 6 years, 5 months ago ago

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