Support

August 3, 2014 at 8:26 pm

Hi team. Any response to this at all? I desperately need to get this sorted.

Thanks
Jason

August 4, 2014 at 5:52 pm

Hi Tony… Yes, there is a surcharge value in the Surcharge field of the test event.

I added the surcharge as GST in the general settings. But was sure to add the new event after making that change. So it is showing in the new event. It’s also showing on the registration page… however it is not showing on the verify registration page nor on the final payment page, (payment goes through without GST).

Please see the following event as an example.
http://www.sbcnorthwestmetro.com.au/event-registration?ee=16

You can see GST applied on the first page, however if you then go on to confirm/verify registration it does not show GST.

Thanks Tony.

August 5, 2014 at 6:33 am

Sorry Lorenzo. It’s a live site and the admin person deactivated the test event as people were registering on it… I have moved it forward to December so it should be OK now.. Try it again
http://www.sbcnorthwestmetro.com.au/event-registration?ee=16
Thanks

August 5, 2014 at 7:07 pm

Hi Sidney

Here is a list of all Plugins on our site.

AddPoll Version 0.0.2 By AddPoll 
Akismet Version 2.5.9 By Automattic 
Backup Version 2.2 By Sorin Iclanzan 
Calendar Version 1.3.3 By Kieran O’Shea 
Dot HTML,PHP,XML etc Pages Version 1.0 By K$M 
Event Espresso Version 3.1.36.4.P By Event Espresso 
Event Espresso – Calendar Version 2.2.3.p By Event Espresso 
Event Espresso – Custom Template Display Version 1.0 By Event Espresso 
Event Espresso – Infusionsoft Integration Version 1.3.0.p By Event Espresso 
Event Espresso – MailChimp Integration Version 1.2  Visit plugin site
Event Espresso – Members Addon Version 1.9.8.p By Event Espresso 
Event Espresso – Multi Event Registration Version 1.0.5.p By Seth Shoultes 
Event Espresso – Permissions Version 1.5.5.p By Event Espresso 
Event Espresso – Recurring Events Version 1.1.8.p By Event Espresso 
Event Espresso – Social Coupons Version 1.5.4.p By Seth Shoultes 
Event Espresso – Social Media Version 1.1.7.p By Event Espresso 
Event Espresso – Ticketing Version 2.1.p By Event Espresso 
Event Espresso API Plugin Version 2.1.1.P By Event Espresso, (Mike Nelson)
Event Espresso Volume Discounts Version 0.5.1 By Seth Shoultes 
EventMX Version 0.0.1 By Mark Joseph 
Google XML Sitemaps Version 3.3 By Arne Brachhold 
WordPress SEO Version 1.4.19 By Joost de Valk 
WP-DBManager Version 2.70 By Lester ‘GaMerZ’ Chan 
Wysija Newsletters Version 2.5.9 By Wysija 

Thanks
Jason

August 6, 2014 at 4:29 pm

Well done Lorenzo… You nailed it!

That’s strange. I was entering a value of 0.10 into the field, but that came through as 10% in the confirmation page so I didnt question it. When I enter 10 into the surcharge field the confirmation page shows 10.00%… So when the % is too low it just removes the GST field.

Interesting.
But Sorted 🙂

Thanks mate – much appreciated.
Jason