Support

April 29, 2021 at 3:44 am

Hi there,

1. When viewing an event that has multiple datetimes – is it possible to have an ical download for all events, not just one?

No currently no, the iCal is output for each individual datetime. You would need some custom code to output a single iCal for all datetimes on an event.

2. Can we set up an event to make other tickets available only after another has sold out? An example of this would be Early Bird tickets but without having to do this manually? Something like the “First 10 tickets are half price” and then automatically enable the other tickets after they have sold?

Not in the way you are requesting no, you can do it based on dates (set the ‘Sell Until’ date of the early bird ticket to match the start date of the regular ticket) but not based on Qty/sold values as it stands.

4. On the SagePay plugin – can we remove the Country field or at least move the Country field up?

Are you using the onsite or offsite payment method with SagePay?

3. When viewing Registrations – is it possible to filter by person only?

Not in the registration view, but you can view the Contract list:

Event Espreso -> Registrations -> Contact List (tab)

Find the Contact there and then edit the contact, on that page it will list all registrations linked to that contact.

Is that what you are looking for?

May 4, 2021 at 4:32 am

I checked into this and the SagePay integration requires the country is set, so you can’t remove it.

Changing the order of those fields can be done using a code snippet like this:

https://gist.github.com/Pebblo/1c2c55536bc88788194eae743e516633

I’m not sure how that will make the list shorter but the above can be modified to set the order however you prefer.

You can add that to a custom functions plugin on your site, we have some documentation on creating one here:

https://eventespresso.com/wiki/create-site-specific-plugin-wordpress-site/

Another option is to add the address information question group onto the event registration form and have the user select their country and state/county there.

That info will then auto-fill onto the SagePay form if that helps?

May 11, 2021 at 3:01 pm

Where did you add the above code?

If you used a custom functions plugin, did you confirm that plugin was activated on the site?

May 13, 2021 at 1:51 pm

Hmm, strange. I used a custom functions plugin for mine so I’ve just retested the gist I added above using functions.php of the theme and get the same result.

This is what happens to the form on my site: https://monosnap.com/file/u4HGbeQzEoczlg7xpQJYmBEXki9PVP

Can you double-check the code above matches the code in use on your site exactly, please? I can’t think of a reason that it wouldn’t work.

May 13, 2021 at 3:00 pm

You’re most welcome, I’m glad you found the problem.