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Support License Reset

Posted: February 20, 2015 at 8:09 pm

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robert sirkis

February 20, 2015 at 8:09 pm

Is there anyone available to resent my support license? I had to switch to a new host server and the old server is still attached to the license. This was requested by the support staff at the end of the day. I have a commitment to open registration tonight but I can’t get registration open without the license.


Garth

  • Support Staff

February 21, 2015 at 1:57 pm

Hi,

How are you today?

I’ve reset your license key. Please remove your license key from the General Settings page of Event Espresso and save the form blank without a license key. Then re-enter your license key again which should enable the new domain and/or one-click upgrades. Let me know if I can do anything else for you.

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