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Support License not Working

Posted: April 8, 2016 at 3:50 pm

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Simon

April 8, 2016 at 3:50 pm

Hi there,

I purchased a support license and never put it against a live site.
I can log in to my account fine (on your website) and can see my Support License Key but when I enter it into my WordPress site it says that it isn’t a valid key. What am I doing wrong?

Thanks very much,
Simon


Josh

  • Support Staff

    •

April 8, 2016 at 4:06 pm

Hi Simon,

I can recommend contacting the sales team because there doesn’t appear to be a support license attached to your account. They’ll be able to help you sort this out.

You can contact the sales team by filling out the form on this page:

https://eventespresso.com/contact/


Simon

April 9, 2016 at 2:02 pm

OK. Thanks, Josh.
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Events Calendar product page | Events Calendar documentation

Status: closed

Updated by Simon 8 years, 7 months ago ago

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