Support

Home Forums Event Espresso Premium Suddenly Unable to Make Changes to Events?

Suddenly Unable to Make Changes to Events?

Posted: January 3, 2014 at 4:42 pm


Jeff Wright

January 3, 2014 at 4:42 pm

My System info is included below.

I need to make some changes to an event and am able to go in and edit the event, but when I try to publish the changes, the screen goes blank and the changes are not saved. Please help, thanks!

### Begin System Info ###

Child Theme: N/A

Multi-site: No

SITE_URL: http://www.medicinepath.org
HOME_URL: http://www.medicinepath.org

Headway Version: 3.5.11
WordPress Version: 3.8

PHP Version: 5.4.22
MySQL Version: 5.5.35-log
Web Server Info: Apache
GD Support: Yes

PHP Memory Limit: 256M
PHP Post Max Size: 10M

WP_DEBUG: Disabled
Debug Mode: Disabled

Show On Front: page
Page On Front: 15
Page For Posts: 9

Amount of Posts: ~20
Amount of Pages: ~14
Amount of Blocks: ~60

Responsive Grid: Enabled

Caching Allowed: Yes
Caching Enabled: Yes
Caching Plugin: No caching plugin active

SEO Plugin: No SEO plugin active

Operating System: Mac
Browser: Mozilla Firefox
Browser Version: 26.0

Full User Agent:
Mozilla/5.0 (Macintosh; Intel Mac OS X 10.9; rv:26.0) Gecko/20100101 Firefox/26.0

WEB FONTS IN USE:
None

ACTIVE PLUGINS:
BackupBuddy 4.2.12.1
http://ithemes.com/purchase/backupbuddy/

Event Espresso 3.1.36.1.P
https://eventespresso.com/

Event Espresso – Calendar 2.2.0.p
http://www.eventespresso.com

Event Espresso – MailChimp Integration 1.2
http://www.eventespresso.com

Event Espresso – Multi Event Registration 1.0.5.p
https://eventespresso.com/

Event Espresso – Recurring Events 1.1.8.p
https://eventespresso.com/

Gravity Forms 1.7.13
http://www.gravityforms.com

Headway Block: Facebook 1.3
http://www.headway101.com/blocks/facebook

Jetpack by WordPress.com 2.7
http://wordpress.org/extend/plugins/jetpack/

PayPal Donations 1.8.1
http://johansteen.se/code/paypal-donations/

Q and A FAQ and Knowledge Base for WordPress 1.0.6.2
http://wordpress.org/extend/plugins/q-and-a/

WP SlimStat 3.5.1
http://wordpress.org/extend/plugins/wp-slimstat/

### End System Info ###


Dean

January 6, 2014 at 12:28 am

Hi Jeff,

It sounds like a memory or server issue, but the easiest thing to test first is to disable all plugins except Event Espresso and see if the issue still occurs.

If it does not occur, enable one add on at a time, testing the problem each time to find the problem plugin.

If it still occurs and is only a recent issue, I would perhaps refer to your host to make sure that your memory and cpu time is in order (just because WordPress says you have 256mb, does not mean that the server allows that much)

The support post ‘Suddenly Unable to Make Changes to Events?’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Event Espresso