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Donal
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February 10, 2015 at 7:09 pm
I just activated the strip plugin, now every admin page is blank. I can see the left menu ok, but clicking any page results in it showing blank. I’m basically screwed until i get this fixed.
PLEASE HELP.
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Garth
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February 10, 2015 at 7:16 pm
Hi Donal,
Sorry for the trouble, we will help figure it out. We need a little more information.
Did the blank page show any errors or do you have an error log turned on and can you send us the error?
What version of WordPress do you have installed?
What other plugins do you have activated?
Who is your web host?
Can you deactivate the Stripe plugin?
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Donal
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February 10, 2015 at 7:23 pm
I went into database and deactivated manually, but need this to work for my events.
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Garth
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February 10, 2015 at 7:25 pm
Yes, we’ll be happy to help. Can you provide any more information?
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Garth
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February 10, 2015 at 7:35 pm
You can turn on debug error logging: http://codex.wordpress.org/Editing_wp-config.php#Debug
i.e.
in your config file, set define(‘WP_DEBUG_LOG’, true);
define(‘WP_DEBUG_DISPLAY’, true);` and then look for the log file in uploads/debug.log
https://eventespresso.com/wiki/troubleshooting-event-espresso/#wsod
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Donal
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February 10, 2015 at 10:21 pm
Looks like the conflict is with WishList Member plugin. When i active both of those i can reproduce the issue.
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Seth Shoultes
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February 11, 2015 at 12:45 am
Please let us knwo if there is an error, so we can track down the conflict.
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Donal
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February 11, 2015 at 4:05 am
Here are the errors from debug.log.
It looks like buddypress might be the conflict?
Removed – Tony
-
This reply was modified 9 years, 9 months ago by
 Tony. Reason: Removed debug log
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Tony
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February 11, 2015 at 4:13 am
Hi Donal,
I’ve removed your error log from public view, support can still access it.
Do you use Stripe with another plugin?
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Donal
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February 11, 2015 at 5:52 am
Yes, i use Stripe with WishList Member plugin. This seems to be the conflict?
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Seth Shoultes
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February 11, 2015 at 8:56 am
Hello Donal,
It looks like both plugins are using the same Stripe PHP class. We have a fix up for testing now and should be out shortly.
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Donal
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February 11, 2015 at 1:37 pm
Seth. That sounds promising! Thanks for jumping on this so quickly.
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Josh
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February 11, 2015 at 6:30 pm
Hi Donal,
The suggested fix hasn’t been made yet. Basically it will involve namespacing the Stripe API classes so that EE4 uses the Stripe API classes inside its add-on, and not another plugin’s implementation.
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Donal
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February 22, 2015 at 6:39 pm
Josh, any update on when I may see a fix?
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Josh
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February 23, 2015 at 8:03 am
Hi Donal,
The update has already been released.
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