|
Chrisr
|
August 9, 2019 at 7:04 am
We are using Stripe to take payment. The payment is taken, but the user is presented with the message “Registration step could not be completed – Please refresh the page and try again”.
When they do refresh the page, the process is completed.
|
|
Josh
|
August 9, 2019 at 7:12 am
Hi,
The first thing to do is activate WP_DEBUG logging mode, which is outlined here:
https://eventespresso.com/wiki/troubleshooting-checklist/#wpdebug
Then test a registration with payment, then you’ll capture a more specific error message in a file. That file will be located in your site’s wp-content folder, its name will be debug.log. You can check that file after running a test and we’ll go from there.
|
