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rbeckman
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June 15, 2020 at 12:52 pm
EE has been installed for several years and just recently noticed that the state drop down doesn’t show any states even though they show in the configuration console. Adding a state doesn’t work either.
Anyone know why the states won’t show on the form but are configured?
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Tony
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June 15, 2020 at 1:22 pm
Hi there,
Can you add a screenshot of the config console you mentioned please?
I’m assuming thats Event Espresso -> General Settings -> Countries?
When you say ‘adding a state’ is that on the front end?
Can you link me to a test event I can run some registrations on to view.
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rbeckman
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June 15, 2020 at 2:10 pm
This reply has been marked as private.
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rbeckman
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June 15, 2020 at 2:21 pm
This reply has been marked as private.
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Tony
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June 15, 2020 at 3:52 pm
Hi there,
I can’t view either of those images currently (requested access).
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rbeckman
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June 15, 2020 at 5:48 pm
Tony – you should have access now
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Tony
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June 16, 2020 at 6:47 am
Thank you.
So the reason you don’t have US states showing is because you have the US not to show in the country lists.
The logic behind that being that if a user can not select a country they generally then can’t select states from that country.
So, on the country details set the ‘Country Appears in Dropdown Select Lists’ to Yes for the US and save.
The US states should then be available in the state field.
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rbeckman
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June 16, 2020 at 7:29 am
Tony – not sure how that got changed but switched it back and all is good.
Thanks for you help!
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Tony
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June 16, 2020 at 8:22 am
You’re most welcome.
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