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ANDERSON DELIMA
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August 19, 2014 at 1:35 pm
I have the same problem with license key. and the icon is red. Can you please reset the LK for my site
http://mlc.1-target.com/calendar/
Thanks,
Anderson
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Lorenzo Orlando Caum
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August 19, 2014 at 2:02 pm
Please try the new support license key from your account:
https://eventespresso.com/users/1target/
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Lorenzo
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ANDERSON DELIMA
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August 19, 2014 at 2:14 pm
Hi Lorenzo,
It still shows the old version 4.2.6 and the same update message: There is an automatic update for Event Espresso available but your Site License Key has not been set. For EE3+ users, please go to the Event Espresso General Settings page to set your Site License Key. For EE4+ users, please go to the Your Organization Settings page. You can locate your license key from your account on the Event Espresso website.
I did not find a button to update or a license key to change.
How do I update?
Thanks.
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Lorenzo Orlando Caum
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August 19, 2014 at 2:15 pm
A new key was created so you would need to copy and paste that into WP-admin –> Event Espresso –> General Settings.
Then save changes.
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Lorenzo
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ANDERSON DELIMA
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August 19, 2014 at 2:18 pm
What is the new key?
I don’t see any place to add in this page: WP-admin –> Event Espresso –> General Settings.
Should I removed the plug-in I have and installed the new version before?
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Lorenzo Orlando Caum
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August 19, 2014 at 2:33 pm
Hi,
You don’t need to reinstall at this time but thank you for mentioning that.
Is this a multisite install?
If so, the field that you are looking for is only available to the primary site on the multsite network.
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Lorenzo
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ANDERSON DELIMA
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August 19, 2014 at 2:42 pm
Hi Lorenzo.
I found the area where I need to add the Site License Key. What is my Lk? Or where can I find that?
Thanks.
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Lorenzo Orlando Caum
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August 19, 2014 at 6:51 pm
That would be on your account page:
https://eventespresso.com/users/1target/
The following page describes the different areas of your account page:
https://eventespresso.com/wiki/understanding-your-account/
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Lorenzo
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ANDERSON DELIMA
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August 20, 2014 at 9:53 am
Thank you Lorenzo.
Problem solved! Appreciated.
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