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Daniel Trumble
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July 6, 2014 at 9:43 am
Same problem w/ EE4, but I don’t even have the field to enter the license key on my general settings page.
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Lorenzo Orlando Caum
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July 6, 2014 at 2:21 pm
Hi Daniel,
You should see a field like this: http://cl.ly/image/3A1B0o1Y1F34
Is it completely missing?
Are any other areas of Event Espresso appearing strange/broken?
If so, could you try a reinstall of the latest software through WordPress plugins?
—
Lorenzo
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Daniel Trumble
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July 6, 2014 at 5:43 pm
I downloaded v. 4.2.7 then uploaded it to my site, but the “site license key” field is still not present. What table/field in the database feeds this value?
Here is a partial screen shot of the General Settings page:
http://wwaac.com/images/screenshot.png
No other links appear broken and functionality is normal (I assume).
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Lorenzo Orlando Caum
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July 6, 2014 at 10:25 pm
Hi, it is in the wp_options table and should look like this:
http://cl.ly/image/3A1B0o1Y1F34
There isn’t a toggle that shows or hides it. It should just appear.
Could you temporarily switch to a default theme and see if it appears?
—
Lorenzo
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Daniel Trumble
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July 7, 2014 at 6:49 am
Found a condition at the top of your_organization_settings.template.php
if ( is_main_site() ) { ?>
<h4 class=”ee-admin-settings-hdr” style=”width:300px;”>
<?php _e(‘Your Event Espresso License Key’, ‘event_espresso’); ?>
</h4>
Sorry, I didn’t know this was supposed to be on the main site of a multi-site install. I removed the condition and it now shows up, but I can’t save the key in the field. I also tried network activating and doing this from the main site (without the hack in place), but again the key won’t save. Do I need the “reset” that the original thread speaks of?
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Lorenzo Orlando Caum
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July 7, 2014 at 7:34 am
Try your new support license key ending in 57:
https://eventespresso.com/users/dantrumble/
—
Lorenzo
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