Support

Home › Forums › Community Forum › Sold Out Problem

Sold Out Problem

Posted: November 17, 2016 at 3:02 am

Viewing 2 reply threads


BigRussian69

November 17, 2016 at 3:02 am

Hi All,

Let me just say I love this plugin and how comprehensive it is. But I am having an issue when an event is saying sold out when its not.

It worked for like 5 minutes then I get this:

https://puu.sh/sl7nL/d0054e37e7.jpg

Any ideas? I am using version 4.9.21 with WP 4.6.1.

Thanks
Brian

  • This topic was modified 8 years, 1 month ago by Tony. Reason: Not a calendar question


Tony

  • Support Staff

    •

November 17, 2016 at 11:11 am

Hi Brian,

You are setting the ‘QTY’ value on the ticket to 1.

As you have 2 tickets sold, the amount of tickets sold is more than the amount of tickets available, meaning the event will show sold out.

If you update that qty does the event work as expected?


BigRussian69

November 17, 2016 at 11:39 pm

Ahhh… so I also need to make the amount of tickets to 800. I understand now.

Thank you for clearing that up for me.

Cheers!
Viewing 2 reply threads

The support post ‘Sold Out Problem’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

If you would like help from the Event Espresso staff, then please purchase a support license right now so you can create a support topic in our premium support forums.

Status: closed

Updated by BigRussian69 8 years, 1 month ago ago

Topic Tags

Tagged: 

Notifications

This topic is: resolved
Event Espresso