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Sold Out Problem

Posted: November 17, 2016 at 3:02 am


BigRussian69

November 17, 2016 at 3:02 am

Hi All,

Let me just say I love this plugin and how comprehensive it is. But I am having an issue when an event is saying sold out when its not.

It worked for like 5 minutes then I get this:

https://puu.sh/sl7nL/d0054e37e7.jpg

Any ideas? I am using version 4.9.21 with WP 4.6.1.

Thanks
Brian

  • This topic was modified 4 years, 11 months ago by  Tony. Reason: Not a calendar question


Tony

  • Support Staff

November 17, 2016 at 11:11 am

Hi Brian,

You are setting the ‘QTY’ value on the ticket to 1.

As you have 2 tickets sold, the amount of tickets sold is more than the amount of tickets available, meaning the event will show sold out.

If you update that qty does the event work as expected?


BigRussian69

November 17, 2016 at 11:39 pm

Ahhh… so I also need to make the amount of tickets to 800. I understand now.

Thank you for clearing that up for me.

Cheers!

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