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Social Sharing buttons do not display properly

Posted: March 23, 2015 at 11:34 am

Viewing 7 reply threads


Lorenzo Orlando Caum

  • Support Staff

March 23, 2015 at 1:15 pm

Hi, Event Espresso does not have a native social sharing feature so I inspected your page and this appears to be part of the theme itself:

http://cl.ly/image/2q0Z0g0L0829

Could you double-check the social sharing settings for your theme?

Thanks


Lorenzo


clembke

March 23, 2015 at 2:00 pm

I bought the add on for EE4 and turned it off for the theme


Lorenzo Orlando Caum

  • Support Staff

March 23, 2015 at 3:37 pm

Hi, I think you are referring to this:

http://cl.ly/image/3a1D0U0r3i3z

The social sharing add-on doesn’t appear on the single event page and perhaps you are referring to something else.

It appears on the registration checkout page. Do you have a free event available so we can test?


Lorenzo


clembke

March 24, 2015 at 5:32 am

Hi,

Yes, that is the problem I am referring to. I have set the event as 0 charge for you to test. I hope the add-on supports social sharing for all elements of EE4, not only the check-out page, right?

Thanks

/Christopher


Lorenzo Orlando Caum

  • Support Staff

March 24, 2015 at 6:47 am

Hi,

The social sharing add-on adds sharing on the thank you page after registration:

https://eventespresso.com/wiki/events-social-sharing-add-on/#usage

It does not appear on other Event Espresso pages.


Lorenzo


clembke

March 24, 2015 at 7:16 am

Hi,

Ok, I will live with that. However, can you give me advice on to fix the issue with how the event is interfering with how the social sharing buttons from the theme are displayed? Also can you help me sort out the featured image on the events list page: http://www.project100.com/Wordpress/wordpress/events/ The shading goes over to the right and there is text that wraps from the right to under the image.

Thanks

/Christopher


Lorenzo Orlando Caum

  • Support Staff

March 24, 2015 at 7:35 am

Hi,

It looks like an issue with the HTML:

http://cl.ly/image/1A1z02070v1L

There is also a server error occurring. Did you double-check the settings for the sharing feature in the theme?

A similar HTML issue is happening on the events listing page:

http://cl.ly/image/451R3x2k3G14

Could you temporarily turn off all plugins and reactivate only Event Espresso and re-test?


Lorenzo

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