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Maccabee Levine
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July 20, 2016 at 6:37 am
I would like to offer a simple attendee information page where I ask the person paying for the registration just to list the names of the people in his party (max 8). Currently if you select more than 1 attendee, you have to fill out each person’s information. I would like to avoid that laborious process by providing a text area for the person to list all people in his party but still collect the correct amount.
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Lorenzo Orlando Caum
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July 20, 2016 at 7:09 am
Hello,
You can reduce the information that is collected to a name and an email address by setting the group registration options in the top right area of the event editor to have your chosen limit and then requesting the personal information instead of the full information:
https://cl.ly/351v1j3p2P0h
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Lorenzo
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Maccabee Levine
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July 20, 2016 at 7:20 am
Yes I already had done that. What is happening is if a registrant is paying for more then himself, he is asked to fill out information for each person. I would like to avoid that by simply listing each person in a textarea. So the only personal information collected is from the person paying the bill.
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Tony
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July 20, 2016 at 7:35 am
What you could do is use a Text Area custom question through Event Espresso -> Questions -> Add new – http://take.ms/mruBP
Then add that question to the Personal Information question group, Event Espresso -> Question Groups -> Personal Information.
Select that new question to be added to the group – http://take.ms/rz4Dn
Then back within your event again set the option Lorenzo mentioned above to ‘No Info required’ – http://take.ms/9IK0q
Make sure group registrations are set to YES and the Max Group Registrants is the max amount of ticket a user can buy in one go. Update the event.
Now EE will show a dropdown for the amount of tickets – http://take.ms/Hh9k6
Your custom text box question will be asked once and the user can provide the names within that.
Is that what you are looking for?
Can I ask why you are using EE3 for your events and not EE4?
Is there something preventing you from using EE4?
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Maccabee Levine
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July 20, 2016 at 8:06 am
Thanks Tony, I will give it a try.
To answer your question about EE3. When we bought support last year it was cheaper for us to stay with EE3 because you had to create a custom payment gateway for us for UPay. If we moved forward with EE4 there would be another fee to recreate the gateway. We spent $1000 for the custom gateway and were not in a position to pay for it again.
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Maccabee Levine
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July 20, 2016 at 8:22 am
OK your suggestion worked. I am no longer asked to fill in information for all attendees.
Now when I push the Confirm and Go Pay button I get the following:
“Thank you! Your registration is confirmed for 1 Advancement events.
A confirmation email has been sent with additional details of your registration.”
First, is there a way to show that there are 4 attendees instead of 1 (or what ever number are going)?
Second, can I change “Advancement” to the actual event name?
Third, is it possible to have the names of all attendees names on the ticket?
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Tony
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July 20, 2016 at 8:32 am
Now when I push the Confirm and Go Pay button I get the following:
“Thank you! Your registration is confirmed for 1 Advancement events.
A confirmation email has been sent with additional details of your registration.”
Theres a couple of places that string is used, is this the Payment Overview, like this – http://take.ms/P6Etn
If not can you either link me to the event so I can view this or post a screenshot of the location?
“1 Advancement events” is usually the event name or business name in that message.
First, is there a way to show that there are 4 attendees instead of 1 (or what ever number are going)?
I need the details from above to answer that, usually the number of attendee is not included within the message.
Second, can I change “Advancement” to the actual event name?
Details above.
Third, is it possible to have the names of all attendees names on the ticket?
When you say the ticket do you mean the confirmation email or the actual ticket created by EE? (Some users use the term for both)
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Maccabee Levine
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July 20, 2016 at 8:45 am
Have to go to meeting. Will get back with this afternoon. Thanks for helping.
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Maccabee Levine
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July 20, 2016 at 11:24 am
Advancement is the organization name, the name of the event is 2016 Economic Outlook Summit.
Here is a screenshot of the overview page http://www.esu.edu/images/wordpress/attendee.jpg
I am referring to the actual ticket that you download from the confirmation email.
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Lorenzo Orlando Caum
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July 20, 2016 at 2:15 pm
Hello,
The screenshot that you shared may be a customized thank you page as there should be other content on the page. You shared that the name of the event is different.
Could you double-check the name of the event again through the event editor? It should match up like this:
https://cl.ly/2F1m0q1b2M3B –> https://cl.ly/3z2k2U1A2212
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Lorenzo
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Maccabee Levine
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July 21, 2016 at 6:25 am
Screenshot of event editor: http://www4.esu.edu/images/wordpress/event.jpg.
Regarding the screenshot of the Overview page, I have not created a custom thank you page. Now I don’t know if it makes a difference but I have not applied any cost to this event yet.
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Lorenzo Orlando Caum
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July 21, 2016 at 6:39 am
Hi,
The event name should still match even if the event is free or paid.
Are there any custom templates in this location?
/wp-content/uploads/espresso/templates
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Lorenzo
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Maccabee Levine
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July 21, 2016 at 6:42 am
The template folder is empty.
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Lorenzo Orlando Caum
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July 21, 2016 at 7:15 am
Alright, could you try the following test please?
1) Create an event called My Test Event with a description of My Test Event and publish
2) Register for that event
What is shown on the thank you page (e.g. the registration success page)?
You can set the test event to draft or delete it afterwards.
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Lorenzo
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Maccabee Levine
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July 21, 2016 at 8:15 am
Ok, I took screenshots of every page in the process.
http://www.esu.edu/images/wordpress/event-test1.jpg
http://www.esu.edu/images/wordpress/event-test2.jpg
http://www.esu.edu/images/wordpress/event-test3.jpg
http://www.esu.edu/images/wordpress/event-test4.jpg
Also the confirmation email came back with the correct event name.
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Lorenzo Orlando Caum
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July 21, 2016 at 9:08 am
Okay, so the title is incorrect on just the thank you page.
Here is the file that handles that:
/wp-content/plugins/event-espresso/templates/payment_page.php
And this is the specific line:
https://cl.ly/1R022e3A1u1r
It should be pulling up the event name alone.
Could you check to see if there is a payment_page.php file elsewhere on your site such as in your current themes folder?
I would also double-check the original payment_page.php file to see if changes may have been made to the core. If you take a look at this screenshot which is an expanded view of the file, then you’ll see that there is other content that should appear on your thank you page but does not appear in your own screenshot:
https://cl.ly/2k361v3h1H3k
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Lorenzo
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Maccabee Levine
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July 21, 2016 at 9:39 am
The title is incorrect on the thank you page (screenshot #4 above).
The payment.php is identical to both of your screenshots.
I did a search and found 6 payment_page.php pages
22 kb file no location
22 kb file no location
3 kb file no location
3 kb file no location
22 kb file wp-content/plugins/event-espresso/includes
3 kb file wp-content/plugins/event-espresso
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Maccabee Levine
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July 21, 2016 at 2:15 pm
Any solution?
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Tony
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July 21, 2016 at 3:21 pm
Its not an issue with your templates.
Its happening because your using the Multi Event Registration Add-on (MER for short)
MER alters the registration process and shows and changes the confirmation message to show:
“Thank you! Your registration is confirmed for {count_of_events} {organization name} events”
Changing the output is possible, but you’ll need to override a core function within EE to do so. Are you planning on allowing users to register onto multiple events at once?
As you are not requesting details from additional attendees I’m assuming you won’t be allowing users to purchase multiple different ticket types from the event in a single registration?
If not you can de-activate MER and use the ‘standard’ registration path.
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Maccabee Levine
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July 22, 2016 at 6:13 am
Tony, after de-activating the MER, there is no option to register for the event.
Screenshot: http://www.esu.edu/images/wordpress/event-test5.jpg
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Tony
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July 22, 2016 at 6:33 am
Can you link me to the event so I can view this please?
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Maccabee Levine
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July 22, 2016 at 6:35 am
In order for you to see the event, I will have to give you login access. The site is be developed behind a Coming Soon plugin.
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Tony
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July 22, 2016 at 6:37 am
Sure, you can use the form here:
https://eventespresso.com/send-login-details/
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Tony
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July 22, 2016 at 8:27 am
You currently have some custom CSS hiding the register button: http://take.ms/kXlZ6
If you remove that the ‘Register’ button will display as normal, the CSS has been added to your themes custom CSS section.
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Maccabee Levine
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July 22, 2016 at 10:55 am
Thank you Tony, I never would have found that.
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Maccabee Levine
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July 22, 2016 at 12:30 pm
Tony since you still have access to the account, I have a small issue. I have to ticket prices; single ticket $40 and a table price $300. Both options do display on the registration page correctly. However at the bottom of the page is a dropdown asking how many tickets. If someone choses the table price, I expect that there might be some confusion on weather they should select 1 or 8. Obviously if they select 8, they will be charge a lot of money. Any ideas?
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Tony
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July 25, 2016 at 3:40 am
One option is to add some text within the event description to let the registrant know what they need to select for each ticket type.
Would that work?
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