Server Timing Error (2)

Posted: June 28, 2017 at 10:11 pm

Viewing 5 reply threads

June 28, 2017 at 10:11 pm

Hi,

EventEspresso: Version 4.9.42.p
Website: http://www.copadehk.com

A lot of people trying to register are getting these errors (most of them are via phone):

I have seen on forums of others having similar problems. I have turned off the Bot Trap Settings for now. I don’t know if this fixes the problem.

However I’d like your expertise and see if this does fix the issue or if there should be something else I should be doing.

Thanks!

Tony

Support Staff

June 29, 2017 at 5:00 am

Hi there,

The above can also happen if you a caching the ticket selector/registration checkout pages.

Are you running any caching plugins?

Or maybe plugins that specific target changing the site for mobile?

clifford choi

June 29, 2017 at 5:26 am

Hi Tony,

Thank you for the tip, I have disabled the mobile catching. However I do want to keep it on, is it possible to give me the URLs I can have my WP ROCKET (the catch plugin) to make exceptions?

Thanks!

Tony

Support Staff

June 29, 2017 at 5:38 am

We have some documentation on excluding pages from cache here:

https://eventespresso.com/wiki/setup-nocache-exclusion-rules-event-espresso/

You’ll also need to add any page outside of the above that you are loading the ticket selector on.

clifford choi

July 1, 2017 at 8:34 pm

perfect, thank you!

Tony

Support Staff

July 3, 2017 at 4:15 am

You’re most welcome.

Viewing 5 reply threads

The support post ‘Server Timing Error (2)’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.



Event Espresso Premium
Attendee Mover Add-on
Automated Event Notifications Add-on
Events Calendar Add-on
MailChimp Integration
Multiple Event Registration Add-on
Printable Tickets Add-on
Wait List Manager Add-on
WordPress User Integration

Support

Server Timing Error (2)

Topic Tags

Notifications