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Baadier Sydow
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September 12, 2014 at 6:28 am
Hi,
I have created a custom email with a few tags being used. I would like to test this by emailing 1 attendee before emailing my whole list.
So 2 questions:
How do I email just 1 attendee with the pre-defined email
The aim of the mailing is to get attendees to update missing elements in their registration and to answer new questions that have been asked. Am I going about this the right way?
Thanks
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Dean
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September 12, 2014 at 6:36 am
Hi,
In EE3, you can send to a single attendee by one of the following two ways:
If the custom email is the registration details email
Go to event over view
Click the event
Make sure the custom email has been allocated
Go to the event overview
Click attendees on the event in question.
Find the attendee
On the right click the icon for Resend Registration details (looks like an envelope).
You can also do it this way.
Creating the custom email.
Clicking Event Overview
Select Attendees from the event in question.
Edit the attendee
Click View/Edit Payment
Select the email from Use a pre-existing email?
Click Send invoice
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Baadier Sydow
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September 12, 2014 at 6:53 am
Thanks for the help, cheers.
Sending the email works, however when I select Update Record, I get a 404 error.
Secondly, the email ends up in my spam folder. What are ways to improve the delivery rate?
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Sidney Harrell
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September 12, 2014 at 9:45 am
I think gmail’s filter picks up on the sort of generic-ness of the standard email templates. You might want to change the wording to make it more personalized. The other thing the filters might be picking up are the headers. What are the headers that are being generated? The full “From” and “To” lines, are they using the “fancy” email headers?
Not sure about the 404. Can you share the get request?
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Baadier Sydow
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September 15, 2014 at 6:22 am
The initial request from the email is http://mywebsite.com/pt-pt/registration/?r_id=5412e21d8ad830.90390917&id=161&event_id=1&edit_attendee=true&single=true
and then on clicking update I get a 404 on http://mywebsite.com/?page_id=2943
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Baadier Sydow
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September 15, 2014 at 6:23 am
I am using WPML on the site so I can see that the Portuguese version of the page is being loaded in the email link and it goes back to English when I click update?
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Baadier Sydow
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September 15, 2014 at 6:33 am
I changed WPML to add the language as a parameter at the end of the query instead of having it in a directory. I dont get an error now. It goes to registration page but nothing is saved when I make changes.
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Lorenzo Orlando Caum
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September 15, 2014 at 12:22 pm
Hi Baadier,
Using a transactional email delivery service such as Postmark App or Mandrill can help ensure emails arrive in the email inbox:
https://eventespresso.com/wiki/postmark-app-mandrill-transactional-email-handling-services/
We do have support for translating Event Espresso 3, however there isn’t current support for WPML. Does it work when WPML is deactivated?
—
Lorenzo
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Baadier Sydow
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September 16, 2014 at 8:36 am
It works when WPML is de-activated. I dont need the whole site translate, just menus. Is their a simple way of doing this?
My current thinking is create 3 different menus all pointing to the same pages but with the link text in different languages. Then switch them when the page loads based on the users browser locale.
Any ideas for a simpler method?
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Sidney Harrell
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September 16, 2014 at 11:44 am
You are doing the menu switching in the theme? Sorry, it’s a little outside my zone.
On the 404, it sounds like maybe one of your EE pages in the general settings needs to be updated.
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Baadier Sydow
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September 16, 2014 at 12:04 pm
Thanks for the feedback Sidney, could you elaborate on the updating of the EE pages?
What would I need to change or what is the cause?
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Josh
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September 17, 2014 at 2:37 pm
Hi Baadier,
Did you verify that the 404 error goes away when WPML is deactivated? If so, you might try q-translate to allow for the multi-translation menus.
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