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Ash
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March 21, 2018 at 8:31 am
This is for a scenario where a returning customer is not-logged in and fills in the Registration Check Out form. At the Registration Check Out Page the returning customer uses existing email address.
1) A user fills up the form (with existing email address)
2) User get an Error will prompt that there is a matching Email Address and proceed to login.
3) Proceed with login and a Spinning Gear Icon appears and never disappers
4) It does seems that the login has been processed because if we just click on the “Proceed to Payment Options”, it will proceed to the next page. However, the spinning icon will not go away which lets the user assume that the login is in progress or stuck.
Any updates and getting this bug fixed?
This issue is similar to the one described here where there was no real outcome:
https://eventespresso.com/topic/attendee-information-missing-after-login/
Thanks,
Ash
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Tony
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March 21, 2018 at 11:31 am
Hi Ash,
An update for the EE4 User Integration add-on has just been pushed live, if you update to that version the above should be fixed.
You can view more details in our change log HERE.
Note if the update does not show up on your site just yet, go to Event Espresso -> General Settings and hit save without making any changes. EE will check for updates and it should then show in the plugin menu.
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