Support

Home › Forums › Event Espresso Premium › Reset Key

Reset Key

Posted: May 28, 2013 at 6:45 am


Ontario Art Education

May 28, 2013 at 6:45 am

Hi for some reason your plugin is thinking that I have EE on 2 domains. I only have it on my primary domain http://www.ontarioarteducationassociation.org.  This is the message that I get:

You have the correct Site License Key for Event Espresso but your current membership access only allows for automatic upgrades on one domain. Please log into your account to manage your Site License Keys or purchase a support license now.

Can you tell me what I need to do please to upgrade!


Dean

May 28, 2013 at 6:47 am

Hi

Sorry for any delay in responding, I have removed your licence key and provided a new one, please remove the current one from you site, save and add the new one available in your account page and save. That should resolve any errors.

The support post ‘Reset Key’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Support forum for Event Espresso 3 and Event Espresso 4.
Documentation for EE3 and EE4
Documentation for Event Espresso 3 Documentation for Event Espresso 4

Status: closed

Updated by  Dean 10 years, 11 months ago ago

Topic Tags

Notifications

This topic is: not resolved
Event Espresso