Support

Home › Forums › Event Espresso Premium › reset key???

reset key???

Posted: March 24, 2015 at 12:11 pm

Viewing 2 reply threads


cbesett

March 24, 2015 at 12:11 pm

Put my key in and it says it is invalid.

Go to support post that tells me to reset it from my account.

No clue given where this is and no link on my account to reset the key.


Tony

  • Support Staff

    •

March 24, 2015 at 12:20 pm

Hi cbesett,

The reset button will appear next to your license key when that key is assigned to to a domain, as it currently is not, no reset button is shown.

Can you please double check there is no whitespace before/after the license key within Event Espresso -> General Settings before saving?


cbesett

March 24, 2015 at 1:24 pm

there wasn’t but i went ahead and pasted again and it magically worked. weird.
Viewing 2 reply threads

The support post ‘reset key???’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Support forum for Event Espresso 3 and Event Espresso 4.
Documentation for EE3 and EE4
Documentation for Event Espresso 3 Documentation for Event Espresso 4

Status: closed

Updated by cbesett 9 years, 8 months ago ago

Topic Tags

Notifications

This topic is: resolved
Event Espresso