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reset key???

Posted: March 24, 2015 at 12:11 pm

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cbesett

March 24, 2015 at 12:11 pm

Put my key in and it says it is invalid.

Go to support post that tells me to reset it from my account.

No clue given where this is and no link on my account to reset the key.


Tony

  • Support Staff

    •

March 24, 2015 at 12:20 pm

Hi cbesett,

The reset button will appear next to your license key when that key is assigned to to a domain, as it currently is not, no reset button is shown.

Can you please double check there is no whitespace before/after the license key within Event Espresso -> General Settings before saving?


cbesett

March 24, 2015 at 1:24 pm

there wasn’t but i went ahead and pasted again and it magically worked. weird.
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Status: closed

Updated by cbesett 9 years, 7 months ago ago

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