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Renewing License

Posted: January 7, 2016 at 6:30 am

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Matt & Cindra McCoy

January 7, 2016 at 6:30 am

Hi,

I went to renew my license with EE4 but it is adding all the add ons that I already have to my bill. Do I need to renew my add ons too?

-Cindra


Lorenzo Orlando Caum

  • Support Staff

    •

January 7, 2016 at 11:08 am

Hi Cindra, your support license along with add-ons are renewed annually. You should be seeing a 50% loyalty discount activating instead of the 25% discount that was being offered to personal support license holders up until late last year.

This is because we have transitioned to a more flexible billing system.

—
Lorenzo
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Status: closed

Updated by Lorenzo Orlando Caum 8 years, 10 months ago ago

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