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Renewing Account, but Unresolved Support ticket

Posted: August 22, 2022 at 7:40 am

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Michael Burroughs

August 22, 2022 at 7:40 am

Good morning,

My account renews in 6 days. However, I have outstanding support tickets that have gone unresolved for over a year. I need to make a decision on renewing and need to understand better when and how my support issue will be resolved. Thank you for your immediate response to this urgent matter.


Joao Victor

  • Support Staff

    •

August 23, 2022 at 5:46 pm

Hi Michael!

We are going to escalate your ticket to our teammates and get back to you as soon as possible.
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Status: closed

Updated by Joao Victor 2 years, 3 months ago ago

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