My account renews in 6 days. However, I have outstanding support tickets that have gone unresolved for over a year. I need to make a decision on renewing and need to understand better when and how my support issue will be resolved. Thank you for your immediate response to this urgent matter.
We are going to escalate your ticket to our teammates and get back to you as soon as possible.
The support post ‘Renewing Account, but Unresolved Support ticket’ is closed to new replies.
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