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saraalmoosa
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October 15, 2017 at 11:16 pm
Good day Kindly i want to remove some required fields such as address and country etc.. to be just named, email, and mobile and i already created it with custom fields
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Tony
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October 16, 2017 at 1:32 am
Hi there,
Generally, if a payment method has fields set to required it is because the payment providers API requires them, so you can’t remove them.
Which payment method are you working with and where have you created the custom fields?
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saraalmoosa
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October 16, 2017 at 2:31 am
Currently i am useing Paypal
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Tony
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October 16, 2017 at 2:46 am
We have multiple PayPal payment methods, can you let me know which one?
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saraalmoosa
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October 16, 2017 at 3:52 am
Paypal Pro
Paypal Express
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Josh
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October 16, 2017 at 10:21 am
Hi again,
It turns out the required fields are required by PayPal and therefore cannot be removed from the payment forms. If you have the same required fields on the registration forms you can remove those by editing the questions groups in Event Espresso > Registration Forms.
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