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Registrations CSV Report – No file download?

Posted: November 26, 2022 at 2:27 pm

Viewing 4 reply threads


lovewell

November 26, 2022 at 2:27 pm

Hello, I am using the Registrations CSV Report button, but it is just dumping the CSV in the browser. Is there a way to download the CSV file instead?

Are there any more reporting features in EE?

Thanks!


Tony

  • Support Staff

November 28, 2022 at 5:02 am

Hi there,

That usually happens due to incorrect MIME types being set on the server, we already set the MIME type for the file to try and prevent it but your host can override it.

When you click the download does it go to a ‘progress’ page first and then show the CSV in the browser, or does it just open up straight away?


lovewell

November 29, 2022 at 3:34 pm

It does go to the loading screen and then dumps to the CSV. I will contact our hosting support and see if they can fix the MIME type issue.


Tony

  • Support Staff

November 29, 2022 at 3:36 pm

If you ask them to add this mime type to the server:

application/ms-excel .csv

This may also work:

text/csv csv;

That should fix the above.


lovewell

December 2, 2022 at 12:45 pm

This is fixed. I contacted our host, and they made the change. Resolved!

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