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Registration process problems

Posted: February 8, 2016 at 5:54 am

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dward

February 8, 2016 at 5:54 am

I’m having trouble in the event cart and checkout area. I would like help to make sure I’ve configured my event properly. I have 1 event – a one day conference – with 9 morning workshops and 8 afternoon workshops. The registrant buys a conference ticket and then picks 1 morning workshop and 1 afternoon workshop from the tickets list. I’ve set up the tickets so that the conference ticket is required and the workshop tickets are $0.00.

When you are in the cart/checkout the link back to events doesn’t work.


Lorenzo Orlando Caum

  • Support Staff

February 8, 2016 at 7:36 am

Hello, is this the issue that you are currently experiencing?

When you are in the cart/checkout the link back to events doesn’t work.

Could you provide a link to the event so we can share feedback?

Thanks


Lorenzo


dward

February 8, 2016 at 7:44 am

Hi Lorenzo, I’m in conversation with Tony Warwick via email right now. I bought a support token.


Josh

  • Support Staff

February 9, 2016 at 7:54 am

Hi there,

It will be best to contact Elegant themes and ask them to make a change to the Divi theme’s js/custom.js script on line 644. Right now it has this:

if ( ( location.pathname.replace( /^\//,'' ) == this.pathname.replace( /^\//,'' ) && location.hostname == this.hostname ) && ! ( $( this ).closest( '.woocommerce-tabs' ).length && $( this ).closest( '.tabs' ).length ) ) {

You’ll note that in the above, there are checks for WooCommerce tabs, they’ll need to add a similar check for Event Espresso cart elements or adjust their script so it doesn’t target every link on the page.

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