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Registration process problems

Posted: February 8, 2016 at 5:54 am


February 8, 2016 at 5:54 am

I’m having trouble in the event cart and checkout area. I would like help to make sure I’ve configured my event properly. I have 1 event – a one day conference – with 9 morning workshops and 8 afternoon workshops. The registrant buys a conference ticket and then picks 1 morning workshop and 1 afternoon workshop from the tickets list. I’ve set up the tickets so that the conference ticket is required and the workshop tickets are $0.00.

When you are in the cart/checkout the link back to events doesn’t work.

Lorenzo Orlando Caum

  • Support Staff

February 8, 2016 at 7:36 am

Hello, is this the issue that you are currently experiencing?

When you are in the cart/checkout the link back to events doesn’t work.

Could you provide a link to the event so we can share feedback?




February 8, 2016 at 7:44 am

Hi Lorenzo, I’m in conversation with Tony Warwick via email right now. I bought a support token.


  • Support Staff

February 9, 2016 at 7:54 am

Hi there,

It will be best to contact Elegant themes and ask them to make a change to the Divi theme’s js/custom.js script on line 644. Right now it has this:

if ( ( location.pathname.replace( /^\//,'' ) == this.pathname.replace( /^\//,'' ) && location.hostname == this.hostname ) && ! ( $( this ).closest( '.woocommerce-tabs' ).length && $( this ).closest( '.tabs' ).length ) ) {

You’ll note that in the above, there are checks for WooCommerce tabs, they’ll need to add a similar check for Event Espresso cart elements or adjust their script so it doesn’t target every link on the page.

The support post ‘Registration process problems’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

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Status: closed

Updated by  Josh 3 years, 7 months ago ago

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