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Justin Baloun
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February 2, 2018 at 3:18 pm
The registration popup isn’t working since our server upgraded to php 7. We tried upgrading the EE plugin to the latest version, and that didn’t seem to make a difference. See https://nuttyscientists.com/acadiana/blog/events/birthday-party-registration-and-deposit/
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Justin Baloun
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February 2, 2018 at 3:39 pm
And we recently migrated the site to the new server. Domain didn’t change, but I’m not sure if that could cause an issue with the setup or account authentication.
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Tony
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February 4, 2018 at 3:11 pm
Hi there,
The popup is working for me – http://take.ms/hXlfE
However after clicking through to register is shows ‘nothing in your event queue’ which usually happens when you are caching the EE4 critical pages (which you are on your site) – http://take.ms/DrDrc
That page, along with the pages listed in Event Espresso -> General Settings -> Critical pages will need to be excluded from the cache. We have some documentation on this here:
https://eventespresso.com/wiki/setup-nocache-exclusion-rules-event-espresso/
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Justin Baloun
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February 4, 2018 at 10:10 pm
We excluded the caching on the critical pages (WP Engine, so we had their techs take care of it), however we are still running into issues with cookies. Can you take a look and let me know if there is another change we need to make.
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Tony
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February 5, 2018 at 1:51 am
The pages are still set to cache – http://take.ms/RhwmK
Can you contact them again and request they apply the changes again, their server is still caching EE pages, so you’ll continue to get the same error until that is fixed.
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Justin Baloun
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February 5, 2018 at 8:20 am
Hey Tony –
I checked with WP Engine and the critical pages are caching. We’re still getting the cookies message. Are we not caching the right pages, or could something else be causing the issue?
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Tony
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February 5, 2018 at 9:20 am
I checked with WP Engine and the critical pages are caching.
Is that a typo? They are caching or they are not?
The EE4 critical pages need to NOT be cached.
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Josh
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February 5, 2018 at 9:28 am
Hi Justin,
You’ll need to ask WPEngine support to exclude this page from the cache:
/acadiana/our-programs-events/register-for-a-program/registration-checkout/
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Justin Baloun
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February 5, 2018 at 11:29 am
Thanks. It looks like the issue was with the multi-site setup and caching setup. It’s fixed now. Thanks for your help.
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