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Jamie Wiener
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May 23, 2018 at 7:52 am
Our registration notifications are getting caught up somewhere and are not coming in for days sometimes. Is there something I can adjust to fix this? It only started happening about a month ago.
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Josh
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May 23, 2018 at 8:50 am
Hi Jamie,
This may be resolved by going to Event Espresso > Messages > Message Settings and set the the option for emails to be sent on the same request.
However, if the delay is happening at the mail server’s end, you’ll still see a delay. In which case, setting up a third party service to deliver email will resolve this. The built-in mail servers (especially those that are used for shared hosting accounts) can be unreliable. We recommend using a service like Mandrill, Postmark, or any of the other services listed in our documentation for sending transactional email. More info here:
https://eventespresso.com/wiki/postmark-app-mandrill-transactional-email-handling-services/
Alternatively, you could also use a gmail account and configure a plugin like the WP Mail SMTP plugin to send the emails.
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