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Registration Multi-Status Summary E-mail appears to not be working again

Posted: July 22, 2017 at 9:11 pm

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website@secpta.net

July 22, 2017 at 9:11 pm

This is a resurrection of a previous post: https://eventespresso.com/topic/registration-confirmation-e-mail-not-indicating-not-approved-items/

The multi-status e-mail worked after you released the update as you indicated. I am currently running version 4.9.44.p, and the issue seems to be back again – this e-mail is not being triggered under any circumstances as far as I can tell.

Thoughts? I’d love to get this back up and running again!

Thanks,
Marshall


Josh

  • Support Staff

July 24, 2017 at 9:01 am

Hi Marshall,

I checked on my testing server and the Registration Multi-Status Summary E-mail works for me. Is the message type activated in Event Espresso > Messages > Settings?


website@secpta.net

July 24, 2017 at 9:03 pm

Hi Josh,

Thanks for the quick reply. It was activated, but I think I figured it out, as I didn’t realize that it is only generated when there is a “mixed bag” of statuses for multiple events in a registration. I tested out that functionality and it appeared to work. Thanks!

Marshall


Josh

  • Support Staff

July 25, 2017 at 8:46 am

That’s correct about the mixed bag of statuses. If there’s only only status then the one of the single status emails get sent (if activated).

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