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Registration form – submit error

Posted: May 8, 2016 at 4:43 am

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Kylee

May 8, 2016 at 4:43 am

Hi I have no idea why this isn’t working. I had no issues with the registration form when I used it on my other site. Something must be different.

When I complete the registration form

An error has occurred:
First Name is a required field.

I HAVE been completing the First name field (which I renamed Attendee First Name). I’m not sure why it’s not accepting it.

Any ideas? Thanks.


Tony

  • Support Staff

May 9, 2016 at 3:04 am

Hi there,

Your site is throwing this error:

Uncaught Error: Syntax error, unrecognized expression: a[href^=#]

which is causing the problem with the EE validation script and throwing the first name error.

Its being thrown fro within your themes custom.js file – http://take.ms/0V9ry

However there may be more than that when you fix the above, take a look here for additional information:

https://eventespresso.com/topic/are-you-having-trouble-after-updating-to-wordpress-4-5-please-read-this-first/


Kylee

May 9, 2016 at 5:00 am

Ok, thanks. I don’t really understand your response but I kind of understand the post you’ve linked to. I’ve never updated my theme so I guess it might have the old code. I’ll see what I can do to get it updated.

I thought I got rid of those automatic WordPress updates. Must do that.


Tony

  • Support Staff

May 9, 2016 at 5:05 am

I would advise against disabling updates, be that on WordPress or plugins/themes.

The updates are released as new bugs/issues are released, if you don’t update and a security issue is found within WP or a plugin you leave your site wide open.


Kylee

May 13, 2016 at 9:58 pm

Ok, for the record, updating to the latest version of my theme has helped fixed this problem.

(Took me a while to remember where I got the theme originally, get my login back, get a new version download…lol).

Thanks!


Lorenzo Orlando Caum

  • Support Staff

May 15, 2016 at 5:29 pm

Hello,

The theme author likely released an updated version that is compatible with the current version of WordPress.

Were there any other questions that we could help you with?


Lorenzo

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