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Newburyport PTO
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January 29, 2014 at 4:53 pm
Hi,
We’re using this for an after school program and want the parents to first register their kids, and then go buy whatever classes they want to take. Can we do that, or are they going to have to register for each event (class) separately? If they have a kid who takes 4 classes that’s a lot of the same info being entered. We hope to go live with this in 2 weeks, so any help is much appreciated.
Thanks!
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Garth
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January 29, 2014 at 9:03 pm
Hi,
What is your process for “first register their kids”?
With the Multiple Event Registration addon (https://eventespresso.com/product/espresso-multiple/) they can register multiple people for multiple events in one order. They can even reuse the information in one form in another form if they want.
Does that help?
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Newburyport PTO
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January 30, 2014 at 5:29 am
I do have the MER, though I’m not sure I’ve activated it. Let me check that and I’ll follow up, thanks!
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Newburyport PTO
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January 30, 2014 at 6:55 am
OK, I’ve got MER set up – and I’m sorry for being so dim, but it doesn’t seem to change anything. When I view this event:
http://asp.newburyportpto.com/event-registration/?ee=3
It just has the main info required and goes straight to payment.
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Tony
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January 30, 2014 at 7:08 am
Hi,
Your not being dim 🙂
MER doesn’t load cart links within the event description by default.
If you look here http://asp.newburyportpto.com/event-registration/
You’ll see the normal ‘Register’ button and also the ‘Add to Cart’ which will take you through MER.
So a user would click that link for each class they want to add, then view the cart, select how many tickets for each event and then enter attendee information.
You can also add the cart links within the event description, but then the user would need to view the event, add it to the cart, come back out of the event to the event list, and repeat for each class.
Does that help?
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Newburyport PTO
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January 30, 2014 at 7:30 am
That seems to work, but if you go directly to an event’s page, or click the “view details” link on that main page the process doesn’t work.
http://asp.newburyportpto.com/event-registration/?ee=6
Also, do I need to add the shortcode: [ESPRESSO_CART_LINK] ? There’s an FAQ somewhere that says to disable the registration form first then add that code to each event.
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Newburyport PTO
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January 30, 2014 at 7:32 am
Hi, and sorry but this is a related question. I just got this notification:
This event starts at 2:50 pm on February 10, 2014 and runs until 4:00 pm on March 24, 2014.
But the event isn’t running the whole time, it’s 1 day per week between X and X dates, and runs from 2:50-4:00 each day it’s on. How do we get that done? Do we need to use the recurring event addon?
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Newburyport PTO
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January 30, 2014 at 8:35 am
“You’ll see the normal ‘Register’ button and also the ‘Add to Cart’ which will take you through MER.”
I don’t see that. There’s View Details and View Cart:
http://asp.newburyportpto.com/event-registration/
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Tony
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January 31, 2014 at 2:27 am
Hi,
I can see you have added the [ESPRESSO_CART_LINK] to the event descriptions and disabled the registration form. It is that that has changed the Register button to View details. When the registration form is disabled, you can’t ‘Register’ onto the event, only view the event details, so ‘View Details’ is displayed. That applies to the standard registration method, not MER.
‘Add to Cart’ changes to ‘View Cart’ when the events are already within the cart. You can visit the /registration-cancelled/ page to clear your session and remove all events from the cart.
But the event isn’t running the whole time, it’s 1 day per week between X and X dates, and runs from 2:50-4:00 each day it’s on. How do we get that done? Do we need to use the recurring event addon?
You will need to create separate events for each day. The Recurring Events Manager (REM) automates this somewhat by creating duplicate events based on the dates/settings you input.
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Newburyport PTO
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January 31, 2014 at 6:14 am
Thanks for the help. Re: the repeating classes. I don’t think we should make separate events, as they’re not separate, i.e., you can’t take just Tuesday the 4th, etc. You sign up for all 6 weeks. They just happen to be held once a week.
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Tony
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January 31, 2014 at 6:25 am
Hi,
Unfortunately in order for them to be displayed as single events they will need to be individual events themselves.
However, it is possible when creating the events to force any registrations to go through one single event. So one payment, one attendee list, and when you click on any of the other events in the series, you’ll be directed to the first event for registration.
Would that work in your situation?
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Newburyport PTO
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January 31, 2014 at 6:30 am
I think I am dim. Started over, new event. Did NOT enter any shortcodes. Do I need to? This just took registration, did not allow me to get additional “tickets”, as I think the MER is designed to do. If I pay for VIP can I get this installed/configured correctly? If not we’re going to have to ditch this.
http://asp.newburyportpto.com/event-registration/?ee=7
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Josh
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January 31, 2014 at 8:08 am
Hi there,
We have a guide for setting up the registration to flow through the cart to allow for multiple selection of pricepoints here:
https://eventespresso.com/wiki/multiple-events-registration-use-add-to-cart-link-instead-of-default-registration-form/
If you want support staff to set this up for you, this can be done if you purchase a priority support token.
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Newburyport PTO
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January 31, 2014 at 9:31 am
Hi Josh – I did just that, and it still didn’t work. See my reply above. When we did our pre-sales questions I was under the impression this would do what we need. We need parents to register first. Then buy spots in the classes (events) for their kid(s).
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Newburyport PTO
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January 31, 2014 at 9:33 am
Edit – And what I mean by the parents registering, they should not be considered a paying attendee. Know what I mean?
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Newburyport PTO
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January 31, 2014 at 9:44 am
OK, now I can’t even add an event.
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Newburyport PTO
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January 31, 2014 at 9:50 am
If I do this support token, is this email correct?
support@ourdomain.com
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Newburyport PTO
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February 3, 2014 at 8:08 am
I just purchased a support token and sent an email to support@.
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Newburyport PTO
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February 3, 2014 at 11:07 am
I just sent new (the same, really) FTP info to Tony. The login does work I’ve just checked it.
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Josh
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February 3, 2014 at 2:00 pm
OK, now I can’t even add an event.
You should be able to add events again now. The _events_detail had been deleted. It’s been restored and events can be saved.
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