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Drio LLC
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August 26, 2014 at 6:21 am
Two part question:
1. I searched the forum and see others have had this issue but the solutions vary. I run EE3 and confirmation emails stopped being sent on Aug 8, 2014. How can I have the function restored?
2. Can I have just the Registration Confirmation Emails sent to a secondary email address (as opposed to the organizations main email.)
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Dean
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August 26, 2014 at 6:31 am
Hi,
1) The answers vary as there can be multiple reasons why the emails are failing. Event Espresso doesn’t do anything fancy with the emails we just use the default WordPress wp_mail() function. Often the issue is due to the server having a setting change.
Can you test your general emails by using the Check Email plugin (https://wordpress.org/plugins/check-email/)
If that doesn’t work, you may be best referring to your host for assistance as it means no emails are going out at all.
If it does work then you could try the WP Mail SMTP plugin (https://wordpress.org/plugins/wp-mail-smtp/) or a service such as Mandrill to take over the email sending.
2) In the event editor (so on a per event basis) you can add an email into the Alternate Email Address (optional) option. This will over ride the default admin email address.
You can also chain emails by comma separating them, e.g. fake@email.com,anotherfake@somewhere.com
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