Support

Home › Forums › Event Espresso Premium › Registration alerting

Registration alerting

Posted: January 17, 2014 at 12:06 pm


Sheri Glugosh

January 17, 2014 at 12:06 pm

Hi, love the system but discovered something this morning. I had four folks sign-up online but not complete the payment process. The system did not alert me to the fact there were four new folks there. Does it only send an alert when payment is complete? perhaps I missed a checkbox in the setup?
Second question: My invoices are generating with html code in them, does event expresso create the invoice or does that come from paypal?
Thanks.


Dean

January 20, 2014 at 1:13 am

Hi Sheri,

That’s correct it doesn’t send anything unless the registration completes (payment made). You can change this by going to General Settings and changing “Send registration confirmation emails before payment is received?” to Yes.

Invoice wise, if it is the address with break tags in, go to the Payment Settings page, find the invoice and remove those tags and save.

The support post ‘Registration alerting’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Support forum for Event Espresso 3 and Event Espresso 4.
Documentation for EE3 and EE4
Documentation for Event Espresso 3 Documentation for Event Espresso 4

Status: closed

Updated by  Dean 10 years, 3 months ago ago

Topic Tags

Notifications

This topic is: not resolved
Event Espresso