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Recurring problem submitting new events

Posted: November 8, 2015 at 12:29 pm

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Nancy Dufford

November 8, 2015 at 12:29 pm

Every 6 weeks or so I come up against the same problem. When I create a new event and click the submit button, I get and error message like this one: “There was an error in your submission. The event was not saved! Please try again.

WordPress database error: []
INSERT INTO wp_events_start_end (event_id, start_time, end_time, reg_limit) VALUES (0, ’09:15′, ’11:30′, 0)


Lorenzo Orlando Caum

  • Support Staff

November 9, 2015 at 6:13 am

Hi Nancy, please see the following steps on how to fix that issue:

https://eventespresso.com/topic/3rd-time-in-5-weeks-cannot-create-a-new-event/#post-175131

Then please provide us with a list of your Event Espresso plugins along with their version numbers.

We have not had additional reports of this issue so we are interested to know if an add-on is triggering this.


Lorenzo


Nancy Dufford

November 11, 2015 at 10:06 am

We have a volunteer who will try to help us with the procedure you outlined for fixing the problem. Here is the list of our plugins:

Event Espresso version 3.1.37.5.P
WordPress version WP 3.8.11
Installed plugins

Akismet by Automattic version 2.5.10,
Event Espresso – Calendar by Event Espresso version 2.2.7.p,
Event Espresso – Recurring Events by Event Espresso version 1.1.8.p,
Event Espresso by Event Espresso version 3.1.37.5.P,
Exclude Pages from Navigation by Simon Wheatley version 1.92,
Exploit Scanner by Donncha O Caoimh version 1.3.3,
Genesis Nav Menu Amplified by Nick_theGeek version 1.0.1,
Global Translator by Davide Pozza version 1.3.2,
jQuery Lightbox For Native Galleries by Viper007Bond version 3.2.2,
Regenerate Thumbnails by Viper007Bond version 2.2.4,
Social Profiles Widget by Nathan Rice version 1.2.1,
Sucuri Security – SiteCheck Malware Scanner by Sucuri, INC version 1.5.5,
WP eStore by Ruhul Amin version v5.9.9.7,
WP-Cycle by Nathan Rice version 0.1.13


Lorenzo Orlando Caum

  • Support Staff

November 12, 2015 at 8:32 am

Hi Nancy,

Could you update to the current version of Event Espresso 3?

https://eventespresso.com/wiki/change-log/#3.1.37.6

I did not see any plugins that should cause any issues.

Could you share an example of the names for one of your events?

I’m looking to see if any of your events have a longer name.


Lorenzo

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