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Trevor Campbell
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September 20, 2014 at 8:43 pm
Hello,
Maybe you can help me with this error. I received it when I tried updating to the new version. (I renamed the file event-espresso-core-reg to get the site working.)
Fatal error: Uncaught exception ‘EE_Error’ with message ‘An attempt to access and/or write to a file on the server could not be completed due to a lack of sufficient credentials.’ in /usr/www/users/plato/restorationvillagefarm/wp-content/plugins/event-espresso-core-reg2/core/helpers/EEH_File.helper.php:39 Stack trace: #0 /usr/www/users/plato/restorationvillagefarm/wp-content/plugins/event-espresso-core-reg2/core/helpers/EEH_File.helper.php(278): EEH_File::_get_wp_filesystem() #1 /usr/www/users/plato/restorationvillagefarm/wp-content/plugins/event-espresso-core-reg2/core/EE_Load_Textdomain.core.php(43): EEH_File::exists(‘/usr/www/users/…’) #2 /usr/www/users/plato/restorationvillagefarm/wp-content/plugins/event-espresso-core-reg2/core/EE_System.core.php(695): EE_Load_Textdomain::load_textdomain() #3 [internal function]: EE_System->load_core_configuration(”) #4 /usr/www/users/plato/restorationvillagefarm/wp-includes/plugin.php(505): call_user_func_array(Array, Array) #5 /usr/www/users/plato/restorationvillagefarm/wp-setti in /usr/www/users/plato/restorationvillagefarm/wp-content/plugins/event-espresso-core-reg2/core/helpers/EEH_File.helper.php on line 39
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Tony
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September 22, 2014 at 5:16 am
Hi Trevor,
Was this using the auto updates?
It looks like there is a permissions issue on the server. Event Espresso does not require extra permissions as far as I am aware although I requested some feedback from our developers to double check.
In the meantime I suggest manually updating your site. We have a guide posted here:
https://eventespresso.com/wiki/updating-event-espresso/#update_manually
In a nutshell, delete the current version of Event Espresso 4.
Download the latest version from Your Account Page and upload that through Dashboard -> Plugins -> Add New -> Upload Plugin.
Be sure to create a full site backup before updating (its good practive to dothis for all updates included plugin and theme updates)
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Tony
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September 22, 2014 at 10:46 am
Hi Trevor,
I’d like to investigate this issue further and see what the cause may be.
Would it be possible for us to take a look at the site and see if we can identify what is causing this? If so please send login details using this form:
https://eventespresso.com/send-login-details/
Please note FTP details would be appreciated in this instance so we can check the file paths in use.
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Trevor Campbell
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September 22, 2014 at 6:56 pm
Hello,
I followed the steps of just deleteing the plugin and uploading the file. This allowed me to activate the plugin and continue to the migrate data option. It failed with a different error code. I had to change the name of the folder (event-espresso-core-reg1) to display the site again.
The error now given is:
“Fatal error: Cannot use object of type stdClass as array in /usr/www/users/plato/restorationvillagefarm/wp-content/plugins/ee4-events-calendar/EE_Calendar.php on line 195”
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Stuart Graham
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September 23, 2014 at 6:23 am
I’m having this too.
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Tony
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September 23, 2014 at 6:23 am
Hi Trevor,
Currently the site has EE4.2.4 installed.
Can you delete this version, upload the latest version of EE4 from your account page (EE4.4.2 currently) and retry please.
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