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Questions on upgrading to Event Espresso 4

Posted: July 10, 2019 at 12:36 am

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rhayward

July 10, 2019 at 12:36 am

we are having issues with the correct currency format for Indonesia with our Event Espresso 3 so I am inquiring about the upcharge to move our EE3 license to EE4 and what it takes to migrate to the new system. We are finishing our new website so currently there are no events/data in the EE3 system. Please advise – Thank you. Randall Haywward – CEO Taksu
Your Active Subscriptions:

Events Grid Template
Created: 2019-02-21 (UTC)
Cost: $24.95/year
Renews On: 2020-02-21 (UTC) for 17.47/year
EE3 Business License
Created: 2016-10-01 (UTC)
Cost: $124.98/year
Renews On: 2019-10-15 (UTC) for $124.98/year


Tony

  • Support Staff

July 10, 2019 at 3:09 am

Hi there,

We don’t discuss account changes on the forums as we (the support team) often are not the best people to help with those questions but I’ll help with what I can.

EE3 license holders also have access to EE4 by default, the reason for this is to allow you to test EE4 whenever you prefer and see if it suits your needs. So if you’d like to test out EE4 you can do so simply by downloading it from your account page.

(In the downloads section you’ll have an EE3 and EE4 tab, click the EE4 tab to see the download available to you for EE4)

You should have access to EE4 itself and then all of the EE4 equivalent add-ons that match your license for EE3.

To migrate over, you de-activate EE3 (and all of its add-ons) and then install and active EE4. On initial activation EE4 checks if there is anything from EE3 it can migrate over and will give you the opportunity to do so (just follow the on-screen instructions for the migration).

Should you wish to change your license over to be purely for EE4 you can do so from your account page, there’s an option to change your license just above your license keys. That will calculate your new rate for your license and walk you through changing over.

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