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Linda D. Burkett
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March 4, 2019 at 2:18 pm
Hello
We have events that require no additional information for some of the items listed on the events, but the system is asking for the additional information for ever single item. See the link below
See screenshot: https://www.awesomescreenshot.com/image/3898349/18d2c0c18e3b0e8631db5f27b3011d5e
https://subcontractorscarolina.com/events/charleston-golf-tournament/
password: GolfASAC@19
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Tony
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March 4, 2019 at 2:32 pm
Hi there,
Currently, you set questions on the Event itself, not tickets within the events, so you can either capture the primary registration questions (the first ticket) or every registrant’s (aka ticket) questions within an event, you can’t set some tickets to request details and others not.
Do each of those additional tickets need to have limits set on them? As in do you have a specific number of additional items and need to monitor sales?
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Linda D. Burkett
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March 5, 2019 at 1:00 pm
Okay please show me how to do this: set some tickets to request details and others not.
Yes the additional tickets have minimums and maximums
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Tony
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March 5, 2019 at 1:22 pm
Okay please show me how to do this: set some tickets to request details and others not.
As mentioned in my initial reply, you can’t.
You’re missing “you can’t” from your quote above:
you can’t set some tickets to request details and others not.
So you can either request details for every ticket selected within an event, or only the first.
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