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Questions for additional registrants

Posted: March 4, 2019 at 2:18 pm


Linda D. Burkett

March 4, 2019 at 2:18 pm

Hello

We have events that require no additional information for some of the items listed on the events, but the system is asking for the additional information for ever single item. See the link below

See screenshot: https://www.awesomescreenshot.com/image/3898349/18d2c0c18e3b0e8631db5f27b3011d5e

https://subcontractorscarolina.com/events/charleston-golf-tournament/
password: GolfASAC@19


Tony

  • Support Staff

March 4, 2019 at 2:32 pm

Hi there,

Currently, you set questions on the Event itself, not tickets within the events, so you can either capture the primary registration questions (the first ticket) or every registrant’s (aka ticket) questions within an event, you can’t set some tickets to request details and others not.

Do each of those additional tickets need to have limits set on them? As in do you have a specific number of additional items and need to monitor sales?


Linda D. Burkett

March 5, 2019 at 1:00 pm

Okay please show me how to do this: set some tickets to request details and others not.

Yes the additional tickets have minimums and maximums


Tony

  • Support Staff

March 5, 2019 at 1:22 pm

Okay please show me how to do this: set some tickets to request details and others not.

As mentioned in my initial reply, you can’t.

You’re missing “you can’t” from your quote above:

you can’t set some tickets to request details and others not.

So you can either request details for every ticket selected within an event, or only the first.

The support post ‘Questions for additional registrants’ is closed to new replies.

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Status: closed

Updated by  Tony 4 months, 1 week ago ago

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