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AmericanFlyersBMG
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March 10, 2017 at 8:25 am
Hi,
We recently purchased Event Espresso 4 core plugin and also purchased 2 add-in plugins, Events Calendar & Events Grid View. Unfortunately, we chose the Events Grid View in error and would need the Events Table View Template instead.
Is there a way we could switch these add-ons?
Your response is appreciated. Thanks!
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Lorenzo Orlando Caum
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March 10, 2017 at 8:36 am
Hello,
Please reach out through our contact page and we’ll help you get your account updated:
https://eventespresso.com/contact/
—
Lorenzo
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AmericanFlyersBMG
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March 10, 2017 at 9:02 am
Hi Lorenzo,
Thank you for the reply, I’ve went through this page already, which has led us create a support post for this inquiry. We’ve previously use to send support emails, but we no longer see this option.
How could we look into switching the add-ons on our account, Would we have to speak to someone?
Thanks,
Damion for BMGcreative
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Tony
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March 10, 2017 at 10:21 am
Hi Damion,
If you select ‘I have a billing or account question’ and provide the requested details a member of the sales team will contact you to work through this.
We can not work through account related questions on the forums 🙂
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AmericanFlyersBMG
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March 10, 2017 at 10:31 am
Thanks Tony and Lorenzo,
Just sent through this option and awaiting reply.
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