Support

Home › Forums › Event Espresso Premium › Promotions plugin

Promotions plugin

Posted: September 7, 2016 at 10:38 am

Viewing 3 reply threads


Chris Smedley

September 7, 2016 at 10:38 am

Hi

We’ve an issue with the promotions plugin. I updated the plugin today and now it’s coming up with an unknown error when I submit a promotions code.

Previous to that it wasn’t showing the correctly recalculated VAT on a ticket, although the total amount was correct.

Please advise.

Thanks

Chris


Josh

  • Support Staff

    •

September 7, 2016 at 10:53 am

Does the error message actually say “Unknown Error”?


Josh

  • Support Staff

    •

September 7, 2016 at 11:51 am

Actually, it looks like your site is running EE 4.9.8. Can you update your site to have EE 4.9.10? That will resolve the error you saw when submit a promotion code.


Chris Smedley

September 12, 2016 at 5:22 am

Hi Josh

I’ve updated EE and the promotions code plugin. All seems fine now.

Many thanks

Chris
Viewing 3 reply threads

The support post ‘Promotions plugin’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Support forum for Event Espresso 3 and Event Espresso 4.
Documentation for EE3 and EE4
Documentation for Event Espresso 3 Documentation for Event Espresso 4

Status: closed

Updated by Chris Smedley 8 years, 4 months ago ago

Topic Tags

Tagged: 

Notifications

This topic is: resolved
Event Espresso