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Promotional codes not working at all

Posted: October 7, 2013 at 3:12 pm


Sean Niemiec

October 7, 2013 at 3:12 pm

Hi there –

Okay pretty basic.

Customers are calling saying that their coupon code is not accepted.

I go and check – and the promo codes are set to “no” on the event.

I change it to “yes” and click up date.

Then I look back again. And it looks like nothing has changed.

I looked to see if I needed to update or activate anything and I don’t see anything wrong.

Please help.

Sean-Paul


Sidney Harrell

October 7, 2013 at 3:18 pm

Are you saying the “Yes” option is not saving in the event editor or that you don’t see any change in the registration pages? Are you using the MER shopping cart registration process or the regular registration process?

The support post ‘Promotional codes not working at all’ is closed to new replies.

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Status: closed

Updated by  Sidney Harrell 10 years, 7 months ago ago

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