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March 15, 2014 at 9:24 am
Wordpress 3.8.1
EE 3.1.36.2.P
Multiple problems:
1) The discount is often not carried all the way through the checkout process — i.e., some customers “see” the discount on screen but are charged for higher price. This is causing huge problem of people calling for refunds.
2) The discount code doesn’t show up anywhere on invoices, email etc. Makes it impossible for us to verify that the person entered the code. Why isn’t it automatically part of the registration?
Promo code currently in use: PLANTANT
it is defined as :
Price Discount $10.00
Percentage discount – NO
Global? NO
on the event definitions,
for the question: “Allow Promo Codes?”
selected: “Global and Specific Promo Codes”
NOTE: prior attempt to select “All Promo Codes (even non-globals)” DID NOT WORK – promo codes were never recognized!
In General Settings, the question: “Allow discounts in the shopping cart?”
is set to YES
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