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Promotion Code issue

Posted: March 22, 2015 at 9:58 am

Viewing 7 reply threads


d37toastmasters

March 22, 2015 at 9:58 am

I am trying to add a promotion code to an existing event and I am testing in my staging site but it is not working.

I have checked that the Allow discounts in the shopping cart? setting is Yes and that the event allows the NEWCLUB15 Promo code.

Here are my particulars:

Wordpress version: 4.1.1
Event Espresso version 3.1.37.1.P
Event Espresso Calendar, Custom Template Display, Members Addon, Permissions, Price Modifier, Recurring Events, Calendar Table, and Event Question Fix Code (allows all question groups to appear on events)
Site url: d37.staging.wpengine.com


Josh

  • Support Staff

March 23, 2015 at 9:36 am

Hi David,

Can you explain what you mean by not working? For example, does the promo code field not display? Or, does it discount the incorrect amount?


d37toastmasters

March 23, 2015 at 6:47 pm

Promotion code field is preset but when the person is taken to the confirmation page the full price is still showing.


Lorenzo Orlando Caum

  • Support Staff

March 24, 2015 at 7:13 am

Hi David, could you temporarily disable the login to register for an event feature so we can try out a test registration?


Lorenzo


d37toastmasters

March 24, 2015 at 10:48 am

I have removed the fact that the event is a members only event for testing. THe event link is: d37.staging.wpengine.com/event-registration/?ee=226


d37toastmasters

March 24, 2015 at 10:49 am

PS Promo code is NEWCLUB15 and should remove 15 dollars off the registration fee.


Josh

  • Support Staff

March 24, 2015 at 2:06 pm

Hi David,

It looks like the base registration fee before any price modifiers are applied is set to be 0.00. The promo codes only get applied to the base registration fee. They do not get applied to the price modifiers.

Instead of basing all the registration fees on price modifiers, you could start with a base registration fee then add fees for meals + extra sessions.


d37toastmasters

March 24, 2015 at 7:44 pm

Thanks Josh – We have had a method of using modifier prices as it seemed easier for our conference events. With already having 170 register folks I cannot make that drastic of a change but I have a new idea to try and accommodate my needs.

David

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